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Electronic Services

The Ministry of Housing and Social Development (MHSD) is pleased to expand its services to British Columbians and BC Employment and Assistance clients through enhanced telephone and internet access.

Self Service Assessment and Application

If you are interested in applying for BC Employment and Assistance (BCEA), this tool will help you determine if you are eligible and what you might receive. To get started, just click the following link: https://www.iaselfserve.gov.bc.ca

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Automated Telephone Inquiry

1 866 866 0800

The Automated Telephone Inquiry (ATI) is a toll-free line that provides British Columbians with telephone access to the Ministry of Housing and Social Development, 24 hours a day, 7 days a week.

Callers using ATI have four options:

  1. Access to general ministry and contact information.
  2. Access to personal details such as BC Employment and Assistance cheque amount and delivery methods. (only BC Employment and Assistance clients who have personal identification numbers may use this option)
  3. Access to a staff person who will provide further information or referrals.
  4. Access to BC Bus Pass Program, BC Healthy Kids Program and Senior's Supplement Program.

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Ministry Contact information

Toll-Free Telephone Inquiry: 1 866 866-0800

Phone Service BC:

Vancouver: 604 660-2421
Victoria: 250 387-6121
Elsewhere in B.C.: 1 800 663-7867

Or go to the MHSD offices listings available on this site.