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Annual report, 2004-05

Annual Report, 2004 - 2005

Minister's Council on Employment for Persons with Disabilities
Employment Strategy for Persons with Disabilities


Council Mandate

The Minister's Council on Employment for Persons with Disabilities advises the Minister of Human Resources on solutions and strategies for increasing the employment, employability and independence of persons with disabilities, particularly through partnerships with business and industry throughout BC.

The Minister's Council is a "call to action" and a positive challenge to BC’s business community.

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Minister's Message

Honourable Susan Brice, Minister of Human Resources

On behalf of the Government of British Columbia's Ministry of Employment and Income Assistance, I am pleased to present the second annual report of the Minister's Council on Employment for Persons with Disabilities.

As Minister of Human Resources, I am dedicated to supporting persons with disabilities to achieve greater independence through employment, and I am committed to helping BC businesses succeed.

Most persons with disabilities want to work and businesses need better access to greater numbers of skilled workers. Despite improvements in technology and workplace supports, persons with disabilities continue to face high levels of unemployment - and businesses have not been connecting with this talented and highly motivated workforce.

It is the Council’s mission to challenge this reality head-on.

During the past year, the Minister’s Council studied employers’ experiences, approaches and challenges in recruiting and retaining employees with disabilities. We used the results of this research to develop new resources to help remove obstacles facing employers and employees with disabilities, and to cultivate a new appreciation for persons with disabilities in the workplace.

The Minister’s Council launched its new tools at a ground-breaking event called WorkAble Solutions: Taking Action on Employment for Persons with Disabilities in Vancouver last December. These new tools include a handbook to help employers address their concerns, a new Internet job source for workers with disabilities and a WorkAble Solutions video showcasing the benefits of hiring persons with disabilities.

Two hundred business leaders came to share the results of the council’s research and celebrate the launch of our new employment resources. These executives are the first to bring the WorkAble Solutions message to the BC marketplace. Next year’s challenge is to bring that message to all British Columbia businesses.

The work of the past year has been a great success and I would like to thank all those people who worked so hard to make this happen.

Yours sincerely,

The Honourable Susan Brice
Council Chair
Minister of Human Resources

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Introduction to the 2004-2005 Annual Report

The 2003-2004 Minister’s Council report, "A Profile of Persons with Disabilities in British Columbia: Employment, Labour Market Needs and Occupational Projection," concluded that systemic issues and historical biases in labour practices must be examined and corrected for persons with disabilities to access employment opportunities. To instigate change in BC’s business community, a co-ordinated effort by employers and government is required.

The Minister’s Council on Employment for Persons with Disabilities began the 2004-2005 year by undertaking a research project to document employers’experiences in hiring persons with disabilities. On December 3, 2004, the Minister’s Council launched the WorkAble Solutions initiative that included the introduction of an interactive web site and tools, including a handbook that serves to support the recruitment, employment and retention of persons with disabilities. The results of our research informed the development of the handbook as a practical guide for employers on the realities and merits of hiring people with disabilities.

The research project built a strong business case for BC employers - persons with disabilities are an important talent pool that is largely been overlooked in British Columbia. Despite employers’historical concerns, research shows that the job performance of persons with disabilities has proven to meet or exceed that of employees without disabilities. Furthermore, persons with disabilities represent $25 billion in spending power in Canada, the cost of most workplace accommodations is minimal, disability management programs are proactive and cost-effective and, hiring persons with disabilities builds an inclusive, effective and productive work environment.

The successful launch of WorkAble Solutions serves to inform the business community of the tremendous resource British Columbia has in its persons with disabilities. This past year was important in marking a transition from project planning to implementation. The WorkAble Solutions initiative is truly a reflection of the Council’s mandate to be a 'call to action’and represent a positive challenge to BC’s business community.

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Background

BC’s Employment Strategy for Persons with Disabilities

Working Towards Greater Self-Reliance and Participation

The Ministry of Employment and Income Assistance envisions a province in which those British Columbians in need are assisted to achieve their social and economic potential. The ministry also provides services that move people toward sustainable employment and assist individuals and families in need.

In April 2002, the ministry announced a new Employment Strategy for Persons with Disabilities. The Strategy is a comprehensive approach to supporting persons with disabilities who want to take advantage of opportunities to be employed on a full-time, part-time, temporary or voluntary basis. It also provides for continued assistance to those who are not expected to be able to gain independence.

The Strategy has focused on two key initiatives:

  • Development of a specialized Employment Program for Persons with Disabilities (EPPD), offering a full range of services, tools and supports such as job training and placement, technical equipment, physical accommodations and follow-up workplace support (www.mhr.gov.bc.ca/pwd/eppd/htm); and,
  • Establishment of the Minister’s Council on Employment for Persons with Disabilities, which held its inaugural meeting in January 2003.

Further to these initiatives, in April 2003, the government established a $20 million endowment fund with the Vancouver Foundation to assist British Columbians with disabilities to find and maintain employment. This Disability Supports for Employment Fund is used to provide a range of support services that enable persons with disabilities to participate in the workplace as they are able. Each year, approximately $1 million in income from the fund will be distributed in grants to BC charities.

In December 2003, the Minister’s Council report, "A Profile of Persons with Disabilities in British Columbia: Employment, Labour Market Needs, and Occupational Projections," examined the employment and employability of persons with disabilities in BC. The research team concluded that employers were not utilizing the skills and abilities of persons with disabilities to their fullest potential, and that employment projects do not always provide what persons with disabilities want or require. Moreover, researchers found that employers needed access to better, more readily available information about the workplace needs of persons with disabilities.

This research, coupled with the Minister’s Council report "Recruitment and Retention of Persons with Disabilities in British Columbia Research Report" (2004), informed the development and eventual launch of WorkAble Solutions on December 3, 2004, including a set of tools aimed to assist BC’s business community recruit and retain persons with disabilities.

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Annual Report 2004-2005

Research Project: Recruitment and Retention of Persons with Disabilities in British Columbia

Persons with disabilities are an untapped talent pool that is being overlooked by many employers in British Columbia. In fact, employers in British Columbia who do not recruit persons with disabilities are eliminating almost 300,000 individuals from the provincial labour market.

In April 2004, the Minister’s Council on Employment for Persons with Disabilities launched a research project to achieve the following:

  • Research, document and validate British Columbia employers’experiences, approaches, challenges and best practices with respect to recruitment and retention of employees with disabilities; and
  • Create a useful tool to encourage BC employers to recruit and accommodate persons with disabilities and gain visibility with other employers regarding potential employment opportunities for persons with disabilities.

The Minister’s Council retained the services of a consortium lead by WCG International Consultants Ltd., in partnership with Human Capital Strategies, Sorensen & Associates, and Spark Group, to undertake the research.

The researchers documented the experiences of British Columbia employers. Research methodology included a literature review of all relevant reports, studies and data sources, a survey of over 500 employers in all sectors and regions, seven in-depth employer case study interviews, and focus groups involving 47 key employers, academics, government and stakeholders.

The research findings provide evidence of the challenges employers face when recruiting and retaining persons with disabilities, as well as potential solutions. The research demonstrates that there is a need for attitudinal changes and awareness-raising among employers, more effective practices, better information and co-ordination of services for employers and more support services for and awareness among persons with disabilities.

Based on their findings, some of the researchers’recommendations included:

  • Developing a cost benefit analysis of hiring persons with disabilities
  • Developing employer networks to promote hiring and retention of persons with disabilities
  • Developing a one-stop-shop for information and resources
  • Developing an awareness campaign for the public and employers
  • Improving the matching of supply and demand by effectively using employer networks, industry groups and employment agencies.

The Executive Summary and the Final Research and Validation Report from the Recruitment and Retention of Persons with Disabilities in British Columbia Research Project can be viewed and downloaded from www.mhr.gov.bc.ca/epwd/initiative.htm.

December 3, 2004: Launch of WorkAble Solutions

WorkAble Solutions: Taking Action on Employment for People with Disabilities.

To mark the 2004 United Nations International Day of Disabled Persons on December 3rd, the Honourable Susan Brice, Minister of Human Resources announced a new set of tools to support employment for persons with disabilities, which included the launch of an interactive job web site and an Employer Handbook to support the recruitment and retention of persons with disabilities.

WorkAble Solutions was announced to incite change and encourage action among British Columbia’s business community: persons with disabilities are a valuable asset and an untapped element of our work force that can no longer be ignored.

The event attracted more than two hundred business executives to address employment opportunities for both BC businesses and persons with disabilities.

The December 3rd event included the following:

  1. WorkAble Solutions Web Site:
    WorkAble Solutions - http://www.workablesolutionsbc.ca/
    This web site is a contemporary job source that connects employers and job seekers with disabilities in British Columbia. The web site is mutually beneficial for persons with disabilities and employers. It acts as a job posting resource for British Columbians with disabilities that are seeking employment, and facilitates the recruitment of persons with disabilities for the business community. Support for employers is available on the web site and resources include the Employer Handbook and the Research Report, as well as links and information on employment agencies.

    Furthermore, the web site allows BC employers to demonstrate their commitment to hiring persons with disabilities by advertising job postings on the WorkAble Solutions site.

  2. WorkAble Solutions Employer Handbook:
    Recruiting and Retaining Persons with Disabilities in British Columbia - An Employer Handbook

    The Employer Handbook is a practical 'how-to’guide to recruiting, retaining and accommodating employees with disabilities. The handbook demonstrates how employers can turn challenges into workable solutions and increase the recruitment and retention of persons with disabilities through information, awareness, education and training, accommodation, workplace supports and effective disability management. The handbook provides useful information to employers on how to implement seven components of the recruitment/retention cycle. The seven components are:

    1. Getting started
    2. Job design
    3. Recruiting
    4. Orientation and Preparation
    5. Employee Development
    6. Retention
    7. Return to work

  3. The WorkAble Solutions Corporate Video
    The WorkAble Solutions Corporate Video is a short informative tool that offers employers a quick summary of benefits received from recruiting and retaining persons with disabilities in their organizations. Industry leaders and employees with disabilities are featured throughout, each recounting a compelling story of the mutually positive effects and results they have experienced as part of organizations that hire and accommodate qualified job seekers with disabilities.

    In creating this video, the Council sends a clear and concise message to employers: hiring and accommodating employees with disabilities will have a positive impact on employees, customers and business performance. The video’s testimonials exemplify how hiring persons with disabilities provides tangible benefits for both the employer and employee with a disability.

The Disability Supports for Employment Fund

Removing Barriers to Employment

The lack of disability supports - goods and services designed to assist persons with disabilities in securing and retaining employment - is one of the top barriers to employment for persons with disabilities.

The Disability Supports for Employment Fund was created in April 2003, to provide specialized accommodation, such as vehicle or workplace modification, as well as tools and services to help persons with disabilities overcome barriers to participating in employment or employment-related activities.

The Fund was established with a $20 million endowment from the BC government and is administered by the Vancouver Foundation. The foundation was selected as fund manager because of its province-wide mandate and long-standing history of philanthropic leadership.
Grants are awarded annually in June and December. The Minister’s Council on Employment for Persons Disabilities provides advice to the Vancouver Foundation on the disbursement of funds.

For more information about the Disability Supports for Employment Fund, including funding guidelines, the grant application process and application deadlines, you can visit the Vancouver Foundation web site at: www.vancouverfoundation.bc.ca.

2004-2005 Grant Recipients

British Columbia Rehabilitation Foundation - $50,000
Return-to-Work Program for the Assistive Technology
Service at GF Strong Rehabilitation Centre

GF Strong Rehabilitation Centre provides a vocational rehabilitation counselling service. The Assistive Technology & Seating Service (ATSS) supports persons with disabilities with job accommodation, technology guidance, and rehearsal for future vocational endeavours. The technology solutions currently held in the ATSS’s Technical Aids Laboratory require updating.

Canadian Mental Health Association - $50,000
Cowichan Casual Labour Pool
This project will create a continuous training program for mental health peer support workers. They will provide assistance when necessary to persons with disabilities employed through the Casual Labour Pool.

Canadian National Institute for the Blind - $50,000
CNIB Employment Training Workshop
A peer-mentoring approach will be used in the development of a pre-employment training workshop for blind and visually impaired persons.

Cowichan Valley Independent Living - $57,900
Supportive Employment Program for Persons with Disabilities
A peer support model will provide pre and post-employment assistance to persons with disabilities.

Delta Advocates for Community Mental Health Society - $50,000
Vocational Mentorship Program
The Vocational Mentorship Program will develop strong partnerships with the business community with a "mentorship" model and to promote positive work experience, employment and transition outcomes for individuals with mental health issues.

Developmental Disabilities Association - $20,000
Employment Success Program at Jobs West
Employment Success Program at Jobs West will augment existing employment services by providing essential vocational and social skills training which will increase the employment potential for up to 60 adults with developmental disabilities.

Kamloops Brain Injury Association - $30,000
Pre-Foundational Skill Development
To develop a pre-foundational skills program for survivors with brain injury so they can be prepared to enter pre-employment and vocational training programs offered in the community.

Kwantlen University College - $80,200
BC Employer/Persons with Disabilities
Inclusion Marketing Project

To develop a marketing team of post-secondary students and recent graduates who are persons with disabilities to meet with BC employers and present a business case for hiring persons with disabilities.

Neil Squire Foundation - $110,000
Establishment of the Assistive Technology for Employment Centre (ATEC)
A province-wide network will be developed for the provision of disability supports for employment by establishing ATEC hubs in key areas of the province.

Pacific Assistance Dogs Society - $40,000
Jobs With Dogs
"Jobs With Dogs" will focus on a direct employment link side effect of the program. While Pacific Assistance Dogs Society goals and client approval criteria have focused on greater independence and an enhanced quality of life, a recent board survey found that many clients acquire the confidence and self-esteem necessary to improve their education and gain or maintain employment.

POLARIS Employment Services Society - $56,215
Reality Works
Reality Works will assist 12 youth (ages 18 - 25) with developmental disabilities to assess, seek, administer and evaluate their disability supports for employment.

Powell River Model Community Project - $75,000
Employment Preparation Program
This project will help persons with disabilities become work ready. By taking a holistic approach, the program’s team will work with the individual; helping with all employment barriers: transportation, socialization, childcare, lack of self-esteem, budgeting, vital statistics, nutrition, personal hygiene, housing, education and job search. Each participant will have a job coach to give guidance and support throughout the process, even after they are gainfully employed.

Quesnel Tillicum Society - $30,000
Moving Forward - Life Skill Program for Individuals with Fetal Alcohol Spectrum Disorder
Moving Forward - Life Skill Program for Individuals with Fetal Alcohol Spectrum Disorder will assist FASD adults to develop daily living skills, appropriate social behaviours and to identify employment goals.

Selkirk College - $50,000
Internet Business Development for Entrepreneurs with Disabilities Program
Internet Business Development for Entrepreneurs with Disabilities Program will assist rural people with chronic health issues or disabilities with establishing a home-based business.

Stepping Stone Community Services - $50,000
Supported Work Enhancement Project
The project will increase employment opportunities for people with serious and persistent mental illness by working in partnership with local businesses to develop better job placements and providing on-site support.

Steps Forward - Inclusive Post-Secondary - $60,000
STEPS Co-op - Inclusive Co-op Employment
The STEPS Co-op - Inclusive Co-op Employment project undertaken in partnership with Rotary and Spectrum and will promote the inclusion of young adults with intellectual disabilities in the paid labour force.

Surrey Community Services Society - $44,035
Surrey Consumer Empowerment Project
Towards Real Employment

Surrey Consumer Empowerment Project Towards Real Employment will provide adults with serious and persistent mental illness the opportunity to develop basic work skills that may be later transferred to other vocational environments. A qualified mental health consumer will be hired to coordinate the program.

T.Y.E.S. Transition Youth Employment - $50,000
Job Coaching/Employment Supports
Job Coaching/Employment Supports will provide job coaching services to persons with disabilities who are working in paid employment positions.

University College of the Fraser Valley - $50,000
Targeted Employability Skills Training Program
Targeted Employability Skills Training Program will implement a new model for integrating classroom employability instruction and skill-specific training and work experience for diverse students with disabilities.

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The Next Steps

The launch of the WorkAble Solutions initiative in 2004-2005 represents a point of departure for the 2005-2006 year. The WorkAble Solutions tools are readily available to employers in British Columbia and the interactive web site facilitates job searching for persons with disabilities. It is paramount to ensure that the dominant messages of WorkAble Solutions have an impact on BC’s business community and subsequently to improve employment outcomes for persons with disabilities in British Columbia.

In 2005-2006, WorkAble Solutions will move to the next phase by building momentum and gaining further recognition of the WorkAble Solutions initiative and partnerships with BC’s business community. For example, a pilot marketing project funded by the Disability Supports for Employment Fund and managed through a partnership between Kwantlen University College and the BC Human Resources Management Association (BCHRMA) is underway. The BC Employer/Persons with Disabilities Inclusion Marketing Project provides training and skills for a number of post-secondary students and recent graduates with disabilities to act as a marketing team. Their mission is to reach out directly to BC employers and demonstrate how, where and why to hire persons with disabilities, utilizing the WorkAble Solutions tools.

By developing new partnerships with businesses in British Columbia and fostering existing ones, the Minister’s Council hopes to maximize the impacts of WorkAble Solutions by enhancing its sustainability to create more job opportunities for persons with disabilities.

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A Final Note

The members of the Minister’s Council on Employment for Persons with Disabilities hope that you have found this annual report informative. The Council encourages you, whether you are an employer, person with a disability or a stakeholder, to join the Council’s "call to action" challenge to increase the employment, employability and independence of persons with disabilities. It is a challenge where success means we all benefit.

Members of the Minister’s Council on Employment for Persons with Disabilities:

Honourable Susan Brice , (Chair) Minister of Human Resources

Robin Ciceri , Deputy Minister of Human Resources

Don Avison , President
University Presidents’Council of British Columbia

Maurizio Baldini , Coordinator
Peer Support Program, South Okanagan-Similkameen Branch, Canadian Mental Health Association

David Berrington , President
BC Human Resource Management Association

Robert Buchan , President
BC University Colleges Consortium

Bonnie Campbell , Vice-President
Human Resources and Public Relations, Thrifty Foods

Alice Downing , Consultant
Trustee of the BC Pulp and Paper Industry Health and Welfare Plan

Ron Drolet , Vice-President
Customer Service and Corporate Secretary, BC Transit

Kevin Evans , Vice President
Western Canada, Retail Council of Canada

Mary Mahon Jones , Chief Executive Officer
Council of Tourism Associations

Winston Leckie , Executive Director
Opportunities through Rehabilitation and Work
Honourable Brenda Locke, Minister of State for Mental Health and Addiction Services

Clint Mahlman , Vice President
Human Resources, London Drugs Limited

Michele Mawhinney , Vice President
Human Resources, Vancouver International Airport Authority

David Park , Assistant Managing Director and Chief Economist
Vancouver Board of Trade

Jim Reed , President
BC College Presidents

Bill Ross , Regional Executive Head
Human Resources and Skills Development Canada,
BC-Yukon Region

Dallas Smith , Executive Chairman
Tlowitsis First Nation

Linda Sinclair , Vice President
Service Delivery, Western Canada, Royal Bank of Canada

Sam Sullivan , Founder
Disability Foundation

Mike Touchie , President
BC Aboriginal Network on Disability Society

John Winter , President
BC Chamber of Commerce