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Ministry of Housing and Social Development


Liquor Control and Licensing Branch (LCLB)

Complaints or Concerns

We work hard to make sure that licensees voluntarily follow the terms and conditions of their licences and the requirements of the Liquor Control and Licensing Act and Regulations.

If you have a complaint or a concern about any business holding a liquor licence - you think the noise level at a pub is too high, for example, or that a local bar is serving minors, please write, call or e-mail the:

Liquor Control and Licensing Branch
Ministry of Housing and Social Development
PO Box 9292 Stn Prov Govt
Victoria, BC V8W 9J8
Tel: (250) 387-1254 in Victoria
Toll-Free: 1-866-209-2111
E-mail: lclb.lclb@gov.bc.ca

We investigate all complaints, and will take enforcement action if necessary.